- Event:
- Annual Winter Seminar
- Start:
- January 21, 2012 8:00 am
- End:
- January 21, 2012 3:00 pm
- Cost:
- 50.00
- Category:
- General Meeting, Seminar, Upcoming Events
- Organizer:
- Phone:
- (603) 424-1410
- Email:
- info@neicra.org
- Updated:
- December 21, 2011
- Venue:
- Lantana
- Phone:
- (781) 961-4660
-
Address:
Google Map -
43 Scanlon Drive, Randolph, MA, 02368, United States
THE NEW ENGLAND ICE CREAM
RESTAURANT ASSOCIATION
PRESENTS ITS
ANNUAL WINTER SEMINAR
SATURDAY, JANUARY 21, 2012
THE LANTANA, RANDOLPH, MASS.
COST: $50.00 (Lunch included)
$40.00 for each additional attendee
To register, please return registration form before JANUARY 14th
(You can download the registration form here)
Agenda:
8:00 – 9:00 – Registration.
9:00 – 10:00 – SEMINAR – Building a strong team to provide exceptional customer service, presented by Steve Reppucci, Mad Maggie’s Ice Cream and Mark Lawrence, Polar Cave Ice Cream.
10:00 – 10:45 – SEMINAR – Industry trends: ice cream, soft serve, gelato, sugar free, new flavors, self-serve, presented by Sam Mangino, Schlotterbeck & Foss.
10:45 – 11:15 – Visit Taylor Open House
11:15 – 11:45 – SEMINAR – Maintaining your equipment to avoid expensive service calls: batch freezers, soft serve machines, hardening cabinets, presented by Tim Herbert, Taylor NE
11:45 – 12:15 – Visit Taylor Open House
12:15 – 1:15 – Lunch
1:15 – 2:30 – Open Forum: All of your questions and concerns will be answered. Moderated by Tom Raposa Bliss Dairy with Dick Rondeau, Rondeau’s Dairy Bar, Jill Curran, Kimball Farm Ice Cream, Chuck Kenyon, Krista K’S, and Peggy Warren, Four Seas Ice Cream