Annual Winter Seminar

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Event:
Annual Winter Seminar
Start:
January 21, 2012 8:00 am
End:
January 21, 2012 3:00 pm
Cost:
50.00
Category:
, ,
Organizer:
Bob Bryson
Phone:
(603) 424-1410
Email:
info@neicra.org
Updated:
December 21, 2011
Venue:
Lantana
Phone:
(781) 961-4660
Address:
Google Map
43 Scanlon Drive, Randolph, MA, 02368, United States

THE NEW ENGLAND ICE CREAM

RESTAURANT ASSOCIATION

PRESENTS ITS

ANNUAL WINTER SEMINAR

SATURDAY, JANUARY 21, 2012

THE LANTANA, RANDOLPH, MASS.

 

COST: $50.00 (Lunch included)

$40.00 for each additional attendee

 

To register, please return registration form before JANUARY 14th

(You can download the registration form here)

Agenda:

8:00 – 9:00 – Registration.

9:00 – 10:00 – SEMINAR – Building a strong team to provide exceptional customer service, presented by Steve Reppucci, Mad Maggie’s Ice Cream and Mark Lawrence, Polar Cave Ice Cream.

10:00 – 10:45 – SEMINAR – Industry trends: ice cream, soft serve, gelato, sugar free, new flavors, self-serve, presented by Sam Mangino, Schlotterbeck & Foss.

10:45 – 11:15 – Visit Taylor Open House

11:15 – 11:45 – SEMINAR – Maintaining your equipment to avoid expensive service calls: batch freezers, soft serve machines, hardening cabinets, presented by Tim Herbert, Taylor NE

11:45 – 12:15 – Visit Taylor Open House

12:15 – 1:15 – Lunch

1:15 – 2:30 – Open Forum: All of your questions and concerns will be answered. Moderated by Tom Raposa Bliss Dairy with Dick Rondeau, Rondeau’s Dairy Bar, Jill Curran, Kimball Farm Ice Cream, Chuck Kenyon, Krista K’S, and Peggy Warren, Four Seas Ice Cream